Before you call checklist

Electrical Power

Verify if there is power to your building

Incoming Calls

Confirm if you can receive incoming calls (for voice services only)

Outgoing Calls

Confirm if you can make outgoing calls (for voice services only)


Are you able to get online? (data services only)

Building Maintenance

Has there been any recent infrastructure changes or construction?

I.T Staff

Have you contacted your Managed Service Provider/IT staff yet?